Window Safety

Window latches that limit the size of the window opening may be installed on your windows for your safety. If these latches are not on your windows, please call the maintenance line at (519) 434-2765 and press 1, then press 1 again.

DO NOT take your own windows or screens out. If any of your apartment's window screens are damaged or missing when you move in, please write this on your Move-In Report. You will be charged for missing or damaged window screens that aren't reported on your Move-In Report.

Keep all doors and windows locked when not in use.

What if my window lock or screen needs repair? Report any window locks or screens that need repair by submitting a maintenance request.

Submit a maintenance request