LMCH’s mission is to provide clean, safe, and well-maintained homes to meet the needs of the people we serve in our communities. If you have a concern about customer service or the quality of repair work in your unit or community, it is important to contact LMCH.
To report a concern or complaint, you can contact LMCH:
In-Person: Speak to your building staff on-site or visit the Main Office.
By phone: 519-434-2765
By email: care [at] lmch.ca (care[at]lmch[dot]ca)
To learn more about our complaint policy or to file an official complaint, visit lmch.ca
After-Hours Noise Complaints
If you are experiencing disruptive noise outside of LMCH business hours, call the after-hours number: 519-424-2765.
You can also report noise complaints to your municipality.