Unit Absences on RGI

Absences from your unit while paying rent-geared-to-income

For a household paying geared-to-income rent, the City of London’s guideline for social housing sets 60 consecutive days and/or 90 days within a calendar year as the maximum number of days that all members of the household can be “absent” or not living in their unit while continuing to receive a geared-to-income rent subsidy. However, there are some exceptions to this rule.

  • This rule only applies if all members of your household are away at the same time.

Note: Please tell us if you are in hospital, rehabilitation, or have documentation to support another valid reason for being away from your unit longer than 60 days consecutively or 90 days within a calendar year. To learn more, contact or visit the Main Office.

Disclosure of Personal Information

There are laws that protect your right to privacy. Landlords must follow strict rules when they collect, use, and share your personal information.

If you pay geared-to-income rent:

London and Middlesex Community Housing is required to collect personal information about your household members to determine if you are eligible for geared-to-income rent subsidy and to calculate your rent. London and Middlesex Community Housing also has the right to collect and keep information about your tenancy and housing subsidy under the Housing Services Act, 2011.

If you want someone to speak on your behalf about your lease or subsidy, you must fill out a Consent to Disclose information form to give us permission to share information about your tenancy. To learn more, contact the Main Office.