Tenant Resources

The LMCH Tenant Guide is your go-to guide for living in your home. It includes important information about your rights and responsibilities, who to contact, and how to keep your unit and community safe and well-maintained. We've broken the handbook into smaller, easy-to-read sections so you can quickly find the information you need. Whether you're new to LMCH or have been with us for a while, this guide is here to help you feel at home​.

Tenant Guide Front Cover

Download a PDF version of the Tenant Guide.

 

You can also find information from the guide on this web page using the links below.  

Safety

Emergency Readiness

Be Emergency Ready:

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Fire Safety

Fire Safety 

If you discover a fire, always call 911! 

Never assume that someone else has already called 911. Make sure you give: 

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Household Safety

Do Not Overload Electric Outlets:

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Kitchen Safety

Keep your Kitchen Safe:

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Nuisance and Bylaw Infractions

By-laws are local regulations passed by Council under provincial legislation such as the Municipal Act, Building Code Act and Planning Act.

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Pets

Pets 

We know how important your pet is to you. LMCH requires all tenants to be compliant with municipal and county bylaws while on LMCH property.

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Power Failures

Each London and Middlesex Community Housing property is different. Some buildings have emergency generators and some do not.

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Safety in Your Building

Safety in your Building 

To keep you and your building safe: 

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Safety in Your Community

Safety in your Community 

To create a healthy and safe community, residents should be mindful of the following standards: 

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Smoke Free Transition

Smoke-Free Transition:

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Utilities and Services

London Hydro, Customer Service & Collection: 519-661-5503

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