Tenant Resources

The LMCH Tenant Guide is your go-to guide for living in your home. It includes important information about your rights and responsibilities, who to contact, and how to keep your unit and community safe and well-maintained. We've broken the handbook into smaller, easy-to-read sections so you can quickly find the information you need. Whether you're new to LMCH or have been with us for a while, this guide is here to help you feel at home​.

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Tenant Guide Front Cover

Download a PDF version of the Tenant Guide.

 

You can also find information from the guide on this web page using the links below.  

Your Tenancy

Accessibility at LMCH

Accommodation Requests

Everyone has different needs and LMCH is committed to working with tenants to make an individualized accessibility plan.

Adding or Removing Someone from Your Household

Adding or Removing Someone from Your Household

Complaint Process

LMCH’s mission is to provide clean, safe, and well-maintained homes to meet the needs of the people we serve in our communities.

Landlord Rights

LMCH has the right to:

Rent Payment Options

Resident can pay their rent in one of three ways:

1. Automatic Rent Payments (ARP)

Reporting Income Changes

Income Changes for RGI Tenants

The City of London and Province of Ontario sets the rules for rent- geared-to-income subsidies.

Rights and Responsibilities

Human Rights

London is made up of many people and cultures.

Tenant Rights

As a tenant, you have the right to:

Security of Tenancy

Unit Absences on RGI

Absences from your unit while paying rent-geared-to-income

Visitors and Guests

Visitors and Guests

Tenants are welcome to have visitors and guests in their homes. To ensure the safety and security of all residents, tenants are reminded of the following:

Your Rent

Your rent is due on the first day of the month, every month.

Types of Rent

There are three kinds of rent available at London and Middlesex Community Housing.