Tenant Resources

The LMCH Tenant Guide is your go-to guide for living in your home. It includes important information about your rights and responsibilities, who to contact, and how to keep your unit and community safe and well-maintained. We've broken the handbook into smaller, easy-to-read sections so you can quickly find the information you need. Whether you're new to LMCH or have been with us for a while, this guide is here to help you feel at home​.

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Tenant Guide Front Cover

Download a PDF version of the Tenant Guide.

 

You can also find information from the guide on this web page using the links below.  

Information for Successful Living

Annual Unit Inspections

Once every year, LMCH staff and contractors will inspect your unit to make sure:

1. Your unit’s fire life safety systems are working.

Common Areas

1) No Smoking in Common Areas

Disposal of Medical Needles

Sharps are dangerous and need to be disposed of properly. Help us keep your building clean and safe by disposing of sharps properly. All LMCH buildings have their own process for sharps disposal.

Garbage and Recycling

All apartment buildings have chutes rooms that are open and closed at specific times and require your fob to access them. Please be sure to separate your recycling items from your garbage.

Heating

Building staff monitor the temperature in all adult and senior buildings.

Insurance

Insurance

  • Tenants who signed a lease after April 1, 2025 are required to show proof of renter’s insurance prior to signing the lease.

Keys and Fobs

LMCH will give you keys and fobs for your unit, mailbox, main entrance, garbage chute rooms, and common spaces (if applicable).

Maintenance and Repair

You can help keep your unit in good condition by submitting a request on lmch.ca as soon as repairs are needed.

Move-Out Procedures and Unit Inspections

Move-Out Procedures

1) Giving Notice:

Pest Control

Pest Control

Unfortunately, cockroaches, bedbugs, mice, and other pests can sometimes get into homes. They are harder to control in places that are cluttered or overcrowded.

Windows Air Conditioners and Balconies

Window Air Conditioners and Satellite Dishes

Written permission from LMCH staff is required before installing a window air conditioner or a satellite dish.